Villa/Apartment Rental Agreement

PARTIES AND PURPOSE

This agreement is made between the party renting the "VILLA/APARTMENT" (hereinafter referred to as "CUSTOMER") and the party renting the "VILLA/APARTMENT" (hereinafter referred to as "TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ.") for the purpose of renting the "VILLA/APARTMENT" for a predetermined period with specified start and end dates. Customers and their companions who make a reservation for any of our villas/apartments advertised on the website "www.dalyanvillas.com.tr" via our website, telephone, or email are deemed to have accepted the following terms and conditions in advance. Any breach of the following conditions grants “TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ.” the right to unilaterally cancel the reservation, request the customer to vacate the villa/apartment, withhold the deposit and rental fee, and demand full payment of any unpaid rental fees.

RESERVATION AND PAYMENT

Reservations can be made via email using the reservation form found on our Villa/Apartment website. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will process your reservation by specifying your desired dates for the villa/apartment. After the reservation is made, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will collect a 20% deposit of the total amount due for the villa/apartment. If the deposit is paid within 1 (one) business day after the reservation is made, the villa/apartment will be reserved and held in your name. The amount of the deposit you need to pay and our bank account numbers will be sent to you via email. The deposit must be paid via bank transfer (EFT) within 1 (one) business day. Upon receipt of the deposit, you will receive a written confirmation of the villa/apartment rental within a maximum of 1 business day. The rental confirmation will include the total fee, the deposit received, and the dates the villa is rented in your name. In case of non-payment of the deposit, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. reserves the right to cancel the pre-reservation without informing the customer and to accept another reservation for the villa/apartment. The remaining balance for the villa/apartment is paid in cash/by bank transfer upon delivery of the villa/apartment after the contract is signed. Furthermore, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. is not responsible for any breakage, damage, loss, etc. of the furniture provided in the rented property. Despite this, a 2000 TL damage deposit is required, which is collected in cash upon handover of the villa/apartment. The damage deposit will be refunded to the customer upon check-out, provided the items are found to be undamaged and complete.

**VILLA/APARTMENT/FLAT CHECK-IN/CHECK-OUT**

Check-in time on the reservation start date is 15:00 at the earliest and 20:00 at the latest. Check-out time at the end of the reservation is 11:00 AM at the latest. We strongly advise both parties to plan their travels accordingly to avoid any inconvenience. If an early departure is desired, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. must be informed 24 hours in advance. Due to high occupancy, if a customer checks out of the villa/apartment before a check can be done, the damage deposit will be sent to a bank account provided by the customer. If the customer leaves the villa/apartment early at their own request, no refund will be given for the accommodation fee.

VILLA/APARTMENT/FLAT CAPACITY

We absolutely do not accept more guests than the capacity stated on our website or the number of people specified during booking for our villas/apartments/flats. (Children and infants are included. 0-6 years old). If the customer wishes to change the number of people after the reservation is confirmed, they must apply in writing to TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ., and this change may be approved if deemed appropriate by TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ., depending on the capacity of the villa/apartment/flat. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. may request an additional fee from the customer. After checking into the villa/apartment/flat, no guests other than those listed on the reservation list will be allowed in. If this is found to be the case, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. reserves the right to request that guests leave the villa/apartment/flat, to completely cancel the reservation, or to demand the complete evacuation of the villa/apartment/flat before the end of the rental period, and may not refund the full amount and may request an extra fee. The rental process is based on the customer’s statements, and the customer accepts that the information provided is accurate and complete, and assumes all responsibility arising from this.

VILLA/APARTMENT/FLAT CLEANING/MAINTENANCE AND EXTRA EXPENSES

Daily, weekly, and monthly villa/apartment/flat rental prices include initial cleaning. For stays of 2 (two) weeks or more, weekly cleaning and towel/linen changes are included in the price. Any additional cleaning and towel/linen changes requested beyond this are subject to an extra charge. Pool and garden maintenance is carried out early every morning, and any technical problems experienced in the villa during the rental period will be resolved by TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. In order to carry out periodic maintenance of the pool, garden, and other fixtures of all villas/apartments/flats, it is necessary for the assigned personnel to enter the villa/apartment/flat’s garden or interior. For these services to be carried out without interruption, the customer must allow the assigned personnel to enter the villa/apartment/flat when necessary. Unless otherwise stated on the villa/apartment details page on our website, electricity, water, bottled gas, pool lighting, internet connection, and air conditioning usage are included in the prices. Pool lighting, air conditioning, and internet may not be standard in every villa/apartment/flat, therefore it is recommended that you carefully read the features of the villa/apartment/flat you are renting on our villa/apartment/flat features page.

PETS/SMOKING

Unless otherwise stated, pets are strictly not allowed in our villas/apartments/flats. Smoking is prohibited in all indoor areas of our villas/apartments/flats.

PARTY, WEDDING, ETC. EVENTS IN VILLAS/APARTMENTS/FLATS

Unless otherwise stated, parties, weddings, etc. events are strictly not allowed in our villas/apartments/flats.

PRICES

The villa/apartment rental prices stated on our website are daily or weekly. Deposit payments can be made in cash or via bank transfer/EFT to our bank accounts.

CANCELLATION TERMS AND REFUND CONDITIONS

Your reservation is finalized from the moment you make the prepayment of the villa/apartment/flat reservation fee deposited into our account. In case of cancellation, the entire prepayment will be forfeited, as this payment has been made in full to the villa/apartment/owner as a prepayment.

Customer cancellation notification must be made in writing to TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. Notifications not made in writing will not be accepted.

In case of cancellation, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will take a certain percentage of the total cost of the services specified in the travel agreement to cover the measures and expenses taken in relation to the trip. These amounts have been determined as follows:

Cancellation Terms

a) Deposits made for reservations are non-refundable.

b) Cancellations and refunds are ABSOLUTELY NOT possible for confirmed reservations made with a deposit.

If the customer pays the full amount for the villa/apartment/flat to TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. (via EFT or bank transfer), 20% of the amount paid will be forfeited if the cancellation is made within 30 days of the reservation date. This is because 20% of the amount is paid as a prepayment to the villa/apartment/flat owner.

If, for any reason, the villa/apartment/flat reservation is cancelled by TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ., the customer will be notified as soon as possible. If an equivalent villa/apartment/flat is available in our portfolio on the same dates, it will be offered to the customer. If no alternative is found, the down payment will be refunded to the customer.

If the customer fails to make the remaining payment on time, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. reserves the right to cancel the reservation, not refund the previously paid amount, and accept another reservation for that villa/apartment/flat. Cancellations can only be made in writing (via email or registered mail). Cancellations made by telephone are absolutely invalid. Cancellations are valid from the moment TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. receives the written cancellation.

TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for the non-use of the villa/apartment/flat, including cases of termination of the contract due to the customer’s fault or without proper written notice, provided that this contract is valid from the date of reservation confirmation as explicitly stated by the parties. The entire amount stated in the contract becomes due and payable on the agreed delivery date of the villa/apartment/flat, and TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. reserves all its legal rights in this regard.

RESERVATION DATE CHANGE

You have the right to change your reservation dates, but this is subject to certain conditions. Changes are only valid for the same villa and the same year, and the reservation change processing fee is 500 TL. Even a one-day change in your reservation date means that all forms sent to you and the homeowner will need to be changed and resent. This means that price differences arising from seasonal changes will need to be recalculated, and the prepayment made to the homeowner and invoices issued will need to be changed. This fee is requested because it creates a significant workload for us.

The amount of time before your check-in date you wish to change your reservation is another criterion. If there are less than 45 days left until your check-in date, you cannot change the date. This is because the likelihood of the period reserved for you being rented to another guest is very low if there are less than 45 days left.

DAMAGE DEPOSIT

A damage deposit will be collected from the customer, the amount of which varies depending on the features of each villa/apartment/flat. This deposit amount will be stated in writing on the confirmation document sent to the customer during the booking process. The damage deposit will be collected from the customer in cash on the day of arrival at the villa/apartment/flat and will be refunded in cash if, during the inspection before the customer leaves the villa/apartment/flat, the villa/apartment/flat and its fixtures are found to be in good condition with no damage, missing items, etc. If the customer wishes to leave the villa/apartment/flat earlier than specified in the contract, or if the villa/apartment/flat check cannot be carried out due to high occupancy, the deposit will be sent to an account number provided by the customer. If the damage to the villa/apartment/flat exceeds the amount of the deposit, the customer will be required to pay for this damage; otherwise, legal action will be taken.

SWIMMING POOLS

The swimming pool temperatures of our villas/apartments/flats are: Depending on weather conditions and seasonal temperatures, the pool temperature may vary. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for the customer’s inability to enter or use the pool due to it being too cold. Customers renting the villa/apartment/flat can check the weather forecast on their rental date by visiting the website of the General Directorate of State Meteorology or by calling the General Directorate of State Meteorology.

OUR RESPONSIBILITIES AND GUARANTEE

TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. is responsible for delivering the villa/apartment/flat to the customer on the specified date and time, clean and ready for use. Upon arrival at the villa/apartment/flat, if there are any broken or malfunctioning items, the customer must report them to TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. These issues must be reported to TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. immediately, and a request must be made to resolve them. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will notify the villa/apartment/flat owner or the relevant company of this request and will ensure that the issue is resolved within 48 hours at the latest. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. is not responsible for resolving the issue; it only assists in resolving it. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for issues not reported in a timely manner. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. acts as an intermediary between the villa/apartment/flat owner and the customer, and therefore the villa/apartment/flat owner is responsible for resolving any issues that may occur in the villa/apartment/flat. Apart from this, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for any accidents, illnesses, injuries, drowning in the pool, death, theft, etc., that may occur and are the responsibility of the customers, or for any fires, thefts, etc., that may occur in the villa/apartment/flat. Furthermore, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will absolutely not be responsible for any problems arising from any services such as tours, shopping, food, drinks, entertainment, transportation, travel, guiding services, etc., that the customer obtains from third parties/companies during their arrival at, departure from, or vacation at the villa/apartment/flat. After the customer leaves the villa/apartment/flat, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will not be held responsible for any issues arising from their stay in the villa/apartment/flat. The customer cannot claim any rights or refunds for a service they did not receive due to a malfunction or defect that they did not report to [the service provider].

INVOICE - TAX

None of the villas, apartments, or flats published on the website of TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. belong to TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. Each villa/apartment/flat is owned by different individuals, entities, or companies. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. acts as an intermediary (commission agent) for renting out villas/apartments/flats to customers. Therefore, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. only issues an intermediary (commission agent) invoice. This means that TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. earns a certain commission profit from the fee paid by the customer and issues an invoice for this profit. Since the remaining profit belongs to the villa/apartment/flat owner, no invoice is issued for the remainder. The villa/apartment/flat owner pays their rental income tax to the state at the end of the year. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. is only obligated to issue invoices for its own profit; it does not issue invoices for the profit earned by third parties, institutions, individuals, or companies, and is absolutely not responsible for, and cannot be held responsible for, this.

CUSTOMER RESPONSIBILITIES

Customers are obligated to keep the villa/apartment/flat, the pool, garden furniture, and all electrical and electronic appliances and other furniture delivered to them in working and good condition clean. Customers must leave all kitchen utensils clean as they were delivered. On the day of departure, all garbage must be disposed of and dishes washed before handing over the villa/apartment/flat. In case of any damage or if the villa/apartment/flat is left excessively dirty, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will deduct a cleaning fee from the damage deposit.

In case of any damage to the villa/apartment/flat, customers are obliged to inform TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. The cost of any damage to the villa/apartment/flat and any lost items during the customers’ stay will be deducted from the damage deposit, if any. For damages exceeding the damage deposit, the customer will be required to pay in cash.

Furthermore, the customer and their companions must observe social and moral norms, refrain from making noise that disturbs the environment, avoid listening to loud music, and refrain from engaging in behaviors prohibited by Turkish law and constituting a crime. For such reasons, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. may take action against the customer and their companions. In the event that a complaint is received by TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ., TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. reserves the right to request the customer to vacate the villa/apartment/flat before the end of their reservation period.

For villas described on the website as secure/fully secure (villas with pools not visible from the outside), TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. does not guarantee 100% privacy. Customers are responsible for ensuring their own privacy. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. accepts no responsibility for such problems. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held liable for such problems.

The tenant (customer) is obliged to read, understand, and sign the "Villa/Apartment/Flat Rental Agreement" prepared by TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. upon entering the villa/apartment/flat. Otherwise, all money previously paid to TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will not be refunded, and the villa/apartment/flat accommodation will not be provided (the rental will be unilaterally terminated by TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ.). TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will have the right to demand the entire amount stipulated in the agreement. You can obtain a copy of the Villa/Apartment/Flat Rental Agreement from our website or from TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. You can also ask the relevant authority.

FORCE MAJEURE

In cases falling under force majeure, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. and the customer may mutually terminate this contract without incurring any legal liability. Wars in the country, natural disasters in the accommodation area, and nationwide epidemics will be considered force majeure. In cases falling under the "force majeure" clause, the 20% prepayment and any other money received will be refunded to the customer, or the reservation will be put on hold.

COMPLAINTS

Customers must immediately report any complaints during their stay in the villa/apartment/flat to TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. The matter subject to complaint will be investigated by TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. officials, and the necessary measures will be taken immediately. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will not be held responsible for any complaints made after the stay has ended and the person has left the villa/apartment/flat, and not during their stay.

SECURITY AND PRIVACY POLICY

TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will not disclose personal information to any company or third party except in the cases defined in this Privacy Policy and Terms of Use. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. never sells the personal information of visitors, registered users, and partners to third parties. Personal information refers to any information that identifies the user, such as name, surname, address, telephone number, and email address. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. may use personal information internally to create user profiles and conduct statistical studies, and may share this information with third parties only for the purpose of conducting these studies. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. undertakes to keep personal information strictly private and confidential, to consider this as an obligation of secrecy, to take necessary measures and exercise due diligence to ensure and maintain confidentiality, and to prevent the entire or any part of confidential information from entering the public domain or being used without authorization or disclosed to a third party. Despite TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. taking the necessary information security measures, in the event that confidential information is damaged or falls into the hands of third parties as a result of attacks on the “www.dalyanvillas.com.tr” website and system, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will not be held liable. The www.dalyanvillas.com.tr website may contain links to other websites. www.dalyanvillas.com.tr assumes no responsibility for the privacy practices or content of sites accessed via links. www.dalyanvillas.com.tr may identify and use users’ IP addresses when necessary. IP addresses may also be used to generally identify users and collect comprehensive demographic information.

OTHER IMPORTANT INFORMATION

1) TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for situations beyond its control, such as damaged roads leading to the villa/apartment/flat, uphill roads, unpaved roads, wet surfaces, etc.

2) TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for any accidents or other negative events that may occur during access to the villa/apartment/flat.

3) If the use of different materials in the construction of some villas (cedar wood, pine wood, some plastic products, any plants in the garden or inside the villa, etc.) causes health or psychological discomfort to the customer, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for this event. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible under any circumstances.

4) Customers staying in any of our villas/apartments/flats may need a private vehicle. Transportation to the villa/apartment/flat is the customer’s own responsibility. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible under any circumstances.

5) The customer may obtain a taxi, transfer vehicle, or rental car from third parties. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. is not involved in the rental or existing transfer or taxi services from third parties. This is the customer’s own responsibility.

6) If the customer who has rented a villa, apartment, or flat is dissatisfied with the geographical location of the villa, apartment, or flat, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible.

7) TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. The location of the villa/apartment/flat has been approximately marked on Google Maps.

8) TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for any damage to your private or rented vehicle during transportation to the villa/apartment/flat.

9) Any problems arising from the customer’s vehicle (motorcycle, car, etc.) having low ground clearance, weak engine power, or the customer’s inexperience in driving a car, motorcycle, etc., and their inability to reach the villa/apartment, are the customer’s own responsibility. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for such or similar problems.

10) The "distance table" mentioned on the "www.dalyanvillas.com.tr" details page about the villa/apartment/flat is approximate. Distances are not specified precisely. Minor errors may occur. The customer renting the villa/apartment/flat agrees to take this into consideration.

11) The distances indicated in the "distance table" on the "www.dalyanvillas.com.tr" details page about the villa/apartment/flat are written taking into account the nearest restaurant, the nearest beach, the nearest settlement, the nearest road with public transport, and the nearest airport. TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. accepts no responsibility if the mentioned restaurant or market is closed.

12) TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for any accidents such as drowning, falls, broken legs, or broken arms that may occur in the pool of the villa/apartment/flat.

13) TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for any accidents or incidents caused by the customer in the villa/apartment/flat, including fire, electrical leakage, gas leakage, and resulting deaths and accidents, telephone and internet outages caused by the telecommunications company, and power outages caused by the electricity company.

14) The villas/apartments/flats shown on our website are exactly the same as they appear on the website. Claims that the villas/apartments/flats are not as they appear on the website, that they look better on the website, or that they are larger on the website, etc., are unacceptable, and TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible.

15) TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. cannot be held responsible for incidents such as scorpion or insect stings, dog bites, etc., that may occur to the customer.

16) In cases of funerals, deaths, weddings, health problems, accidents, or cancellations of leave by public or private company personnel, etc., the rental terms and conditions apply strictly and cancellations are not possible.

17) We recommend that our guests purchase travel insurance. Insurance is required to cover damages in case of accidents, theft, etc., that may occur during your holiday. Our company or the villa owner is not responsible for any material or moral problems that may arise.

18) We reserve the right to cancel and refund payments made without reservation confirmation.

19) Our company reserves the right to cancel reservations without giving any reason.

20) Our company or the homeowners are not responsible for interruptions caused by service providers (Internet, Electricity, Water, etc.).

The customer accepts all the conditions stated above, and if they attempt to terminate the rental agreement by citing these or similar reasons, TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ. will take the necessary action. The holder may exercise the right to terminate the contract unilaterally and claim the contract price.

DISPUTES

The Ortaca Enforcement Offices and Courts shall have jurisdiction over any disputes arising from matters covered by this agreement.

CUSTOMERS MAKING RESERVATIONS FOR ANY OF OUR VILLAS/APARTMENTS/FLATS ARE DEEMED TO HAVE ACCEPTED ALL OF THE ABOVE TERMS AND CONDITIONS. ANY VIOLATION OF THESE TERMS AND CONDITIONS GIVES "TÜRKEVİ YAPI İNŞ. TURZ. LTD. ŞTİ." THE RIGHT TO UNILATERALLY CANCEL RESERVATIONS, REFUSE REFUND, AND DEMAND THE FULL AMOUNT OF PAYMENT.